Samsung Apologizes for Galaxy Note 7 Fiasco in Full-Page Newspaper Ad

In order to proceeds dorsum consumer trust, Samsung has issued a full-folio amends ad in iii different newspapers in the U.s.a..

The Note 7 is Dead, But Volition Samsung Be Able to Regain Lost Trust?

The Galaxy Annotation seven turned out to be a massive disaster for Samsung. What was thought to exist an isolated incident at first (phones catching burn down) turned out to exist a problem on a massive scale afterwards. Even after the initial think, replacement units weren't playing nicely at all, and new units also were catching fire like the previous ones. This led to Samsung issuing a final think, while at the same time making it abundantly clear that the smartphone won't hit shelves over again.

For a company that operates on a massive scale, Samsung felt a massive hitting in different departments. Trust was 1 of them, and the visitor needed something to make certain they don't lose the last ounce of trust from their users, especially in the United States. For that very reason, Samsung felt it necessary to publish ads in 3 newspapers in the United states of america, apologizing to their customers that they vicious brusque on their promise of delivering quality with Notation 7, and that they are actively investigating what wrong. The ads appeared in the The Wall Street Journal, The New York Times and The Washington Mail service.

Check out the complete ad beneath:

Autonomously from the Milky way Note 7, the apology ad talks about some other product recall as well which was initiated but recently. We are talking about the exploding washing machines. 2.eight million units were recalled every bit they posed a serious risk to the user as the washing machine had a adventure of detaching itself from the chassis.

It remains to be seen whether or not this apology will really prove fruitful for the company. Also, an entire flagship lineup saw itself tumble apart, leaving a lot of diehard users in limbo. Will the company exist able to regain lost trust using its hugger-mugger weapon, the Milky way S8? There is a slight possibility. But fans of the Note lineup were mostly gravitating towards the smartphone for a lot of different reasons, more specifically the Due south Pen. And we all know Galaxy S series of smartphones don't ship with that feature.

Is there a hazard Samsung would make an exception here? Maybe. Maybe non. Just time will tell what will happen next.

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